I wish I could remember the people who have helped me here over the years however I do not. The customer service here is incredible. These guys go above and beyond to do whatever they can to optimize your plan. Every time I have walked in here it has been busy, however the staff always greets us immediately and follows up by letting us know how long it will be until I am up. Sprint's coverage as a whole is not the best but knowing there are people willing to help me on a personal level like these guys will make me continue to use their service. Thank you!
Your employees need to be trained on customer service. If I could do it myself then I would have done it myself. I called to get some help and the employee responded with " Yeah I am currently helping a customer so I can't help" OKAY..... I asked him another question and he said "I don't know".... -10000/10 would not recommend. If they were complicated questions, I would completely understand. I was just wondering if my pre-ordered phone was in the store. Not that hard.
Would not recommend anyone to switch to sprint worst mistake you will ever make.
Had a great experience here! Connor was very helpful and also very funny, and made upgrading my phone a lot less stressful. 10/10 will come here again for my future customer service needs
They have really bad customer service here. My family have been a sprint customer for over 15 years and I move to Fargo 5 years ago and this sprint store had the worst customer service I have ever seen.I went there to just ask a question about my phone and the guy wouldn't even answer.I am changing my service to Verizon and so if my 15 family members.So of the guys there are even rude.
Sprint Store is a US Electronics Store based in Fargo, Minnesota. Sprint Store is located at 1650 45th St S #100, Fargo, ND 58103, USA.
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