I will never shop here again.
My husband bought a new phone and transfered off a family members contract. Bought the package deal with the accessories that included an otterbox case since my husband is a mechanic he needed it.we went to warranty the case an was not able to they said at otterbox that it wasn't there case and would not warranty it. Now they
After they tried to sell me a plan that was clearly overpriced, they also made me call into AT&T ON MY OWN BEHALF when the order that I had placed needed to be cancelled, re-ordered and then would not re-establish the order.
I used to work for a third party AT&T carrier myself and we always called in for the customer's when these sorts of things happened or at the very least contacted the district representative to see if we could do something to help them out.
I didn't really care for their service and this was also partially stemming from Corporate AT&T's bad service too.
didn't have the phone I wanted
Great group of salesmen...this is my new AT&T store
Didn't have long waits like other AT&Ts in town, this will be my new go to store.
I was very unimpressed by this location's customer service skills and like most retail places, they're just trying to nab money out of you, and when you aren't bringing THEIR store income, they refuse to help.
Instead they made me call in and after a 2 hour call to Customer Service I still had no resolution for my phone upgrade.
I went in to have an order amended that I made through the AT&T website for an online purchase. Of course the store refused to honor the online pricing even though I had already spoke with a representative from the AT&T Customer Service line who assured me they could help me out.
At T is a US Electronics Store based in Fargo, Minnesota. At T is located at 3902 13th Ave., Space 609, Fargo, ND 58103, USA.
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