I found Schmidt's over 9 years ago. Rachel is my GIRRRRRRL! She has helped me design and create several pieces of custom jewelry. I have gotten everything from a little somethin' somethin' for myself to anniversary gifts for hubs (cool chunky bracelet, anyone?) to $6 hoop earrings.
I am SO Team Schmidt's. The customer service, the friendliness, the helpfulness is so genuine. It's not snobby and if you walk in there wearing shorts and a grubby t-shirt, you'll still be treated like a VIP.
When I walked in, I was greeted right away by one of the most friendly people I have ever met. I am completely inexperienced about jewelry, and had to purchase a setting for an engagement ring. Due to some unforseen circumstances, I needed to order a setting and have it set in just 1 day. Every jeweler in town wouldn't give me the time of day, and acted like I was throwing an unbearable burden on them by even asking if my request was possible.
Brenda not only helped me out and was able to overnight ship the needed crown and then set the ring the next day, but did so with a smile. She helped me find something in my price range with absolutely no pressure, and created a beautiful ring.
After looking at engagement rings at several other local stores, I chose Schmidt's... and I'm glad that I did! They were by far the most responsive in terms of returning phone calls and answering questions. They also had competitive pricing, and the final price tag was right in the range we agreed upon - no surprises.
I strongly recommend them, based on both customer service and overall quality.
What I love the most about Schmidt's is their commitment to perfection. Rachel is a stickler for the smallest of details and has brought to light pros and cons of each design. I value and trust her.
Now, Brenda (owner), is also an amazingly wonderful chick. She has infinite knowledge and wants to make sure her clients know they are appreciated and not just a number. She (as will the whole Schmidt's team) will bend over backwards to get you a particular item. They will not sell inferior products and stand behind their products 150%.
This is my first time ever posting a review online, but my experience here made me have to come online and find a place to give my thanks.
I love my custom wedding ring. Schmidt's did an amazing job taking my concept and making it a reality. Their level of customer service is terrific. I would definitely recommend this store to anyone.
They do beautiful work. My fiancee wanted something "vintage" (I still don't know what that means...) but Schmidt's worked with us to create a beautiful custom setting.
Awesome! They listen and enjoy working with their clients. I have had fun working with them.
I will be going back to Schmidt's Jewelry for the rest of my jewelry needs, the service was beyond outstanding, as was the price compared to big national jewelry retailers.
Schmidt S Gems Fine Jewelry is a US Jewelry Store based in Fargo, Minnesota. Schmidt S Gems Fine Jewelry is located at 3011 25th St S, Fargo, ND 58103, USA.
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