The women on the phone was extremely rude. I asked to get emailed a quote and after i did not give her my credit card number she ended the call with the same nasty attitude she had the whole time. I never got a email, and pushed to the side because I wouldn't lock in THAT second.
Our online reservation got screwed up, causing us to drive from the Main Ave location to a storage unit dealer, then back to Main Ave, while making calls back and forth with the regional support people (the storage unit dealer staff admitted she didn't know what she was doing, and her system kept trying to charge me $250 for a $130 rental. She assured me, "it's probably a mistake... you might get reimbursed later").
I think if you are doing moving yourself or need some stuff to help move, this is really the best place to come for vehicles and gear.
Unfortunately I can't remember the name of the two younger guys who were working 01/30/16, but they were awesome.
Finally we just chose a new truck entirely so we could pick up at Main Avenue. The second we walked in the door, the guys were amazing. They knew we had been dealing with this mess for two hours, so they had us in and out of the store in five minutes with the keys to the truck, the correct price, and a discount for our trouble- thus ending 'The Great U-haul Fight of 2016' between my boyfriend and I since the entire ordeal was making us bite each other's heads off.
These guys do extra to make sure things work out for you.
We had OUTSTANDING customer service our first time renting a van and was pleasantly surprised at the affordable cost for 1 day. Perfect for what we needed. The van was spotless, and we couldn't have been happier! Thank you!
Moving sucks. Make it easier on yourself by at least getting your U-haul from a location where the staff knows what they're doing, like the Main Ave location. Thanks guys. :)
U Haul Moving Storage Of Fargo is a US Moving Company based in Fargo, Minnesota. U Haul Moving Storage Of Fargo is located at 1436 Main Ave, Fargo, ND 58103, USA.
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