I just got my new 2014 Honda Interceptor. Matt in sales did a great job selling me the bike for exactly what was advertised not a penny more.I have purchased many cars, 50+ and a few bikes so I know when I got treated well and I only have good things to say about this dealership. Plus this was an out of state purchase but with shipping charges the only added cost .Umotors is the rare dealership.
I just got them back and they are damaged. See the photo and decide for yourself. Note the items were in pristine condition prior to delivery to them.
As mentioned below. Over the counter help is good and I have no complaints. After my bad experience with the service department (see below), the store manager took the time to listen to my concerns and recognized that there was indeed an issue with the services that were done to my items. In collaboration with Yamaha USA they kindly sourced and gave me replacement parts for the damaged items. The work that was done still remains of questionable quality but at least the store does focus and try to achieve customer satisfaction.
Our journey began a year ago when we visited U Motors in Fargo, North Dakota while on vacation from Arizona. Tyler was the salesman who we dealt with at the time. Even though we weren't ready to buy, he was not pushy or in any way trying to sell us something we didn't want. Since our North Dakota visit, we have done many searches online and in person, but even though we live in Arizona, we remembered Tyler and intentionally went back to U Motors in North Dakota to give Tyler our business. He found other models, new and used, but was pretty sure we weren't interested in those and he was right. When he found the right one, he contacted us and had it brought to his store. We left Fargo for two weeks and in that time the extras were added to the vehicle and it was ready well in advance of when we got back.
(Update: Please see original review below)
I was getting the oil changed and my chain and sprocket changed out on my 2006 ninja zx6r, They gave me great advice took me out to my bike and showed me exactly what was wrong. The people there remember me so its nice to come in and see a friendly face. Every time I go there I get great help when needed. Awesome shop, will definitely be doing all of my maintenance there.
Tyler and the whole crew at U Motors far exceeded our expectations when purchasing our Yamaha Wolverine. Throughout the entire process everyone was extremely friendly and knowledgeable as well as detail oriented. It was evident to my husband and me that the sales, service, and finance departments are focused on providing excellent customer service with a commitment to quality. I recommend U Motors if you are looking for your next toy purchase!!! They will not disappoint!
Original revirew => Over the counter help is great. I always get what I'm looking for and prices seem on par. As for the service department I'm not happy at all. I removed the forks from my bike and gave it to them for a simple rebuild (seals, oil etc).
U Motors Inc is a US Car Repair based in Fargo, Minnesota. U Motors Inc is located at 2600 Main Ave, Fargo, ND 58103, USA.
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