Horrible place, don't take vehicle their to get fixed because they don't explain in detail what so ever what is wrong with your vehicle and what has to get fixed or should get fixed. Poor customer service and They screw you over. Just walking into their shop seems very shady. When your explaining what is wrong with your vehicle and what you think it might be they don't seem interested as in wanting to hear your opinion how your vehicle been acting. Also after all the labor is done, doesn't explain in detail exactly what they fixed, how they fixed, why it needed to be fixed. They also try to get more money out of you by giving false information that doesn't need to be fixed in order to get more money out of you. They are rude and disrespectful they give you the shortest answers and explanation of what they did as possible. I feel they don't treat their customers with respect and how they should not only treat the customers with respect. They have no regards for your property, they don't seem to care to keep your vehicle in the best running condition. This was from my one and only first time experience I was not only disgusted, but very disappointed, and upset how they didn't seem to care about fixing my vehicle, all about money more than anything. When I was explaining to the employer/s what was wrong with my vehicle in one ear out the other, and when I arrived to pick up my vehicle the employer just mentioned your total is this much, and No overview of what they all did and found with no detail. I even asked the employer questions relating to the overview and gave me very little information. After finding out what they said what else was wrong with my vehicle, found out there was nothing wrong from another auto shop. Which made me to NOT TRUST them repairing my vehicle safety. Won't be having my service ever again!! The auto shops I have gone to in the past and One main one I go to now treat me with respect and my vehicle. And they give me plenty of detailed information when I drop my vehicle off explaining to them whats been going on with my rig. Also when labor been completed I go to pick up my rig, they give me very detailed information and they answer any of my concerns or questions I may have. At least I know where I go now that I don't have to not only worry about my vehicle not running, also I won't be getting screwed over, they explained in detail on a diagram how and why they fixed it and don't give false information about a part needs to be replaced when its fine.If you don't want to get screwed over on price and what actually Needs to be repaired, and very shady. I highly don't recommend anyone to have their car serviced there.
Worst customer service you can ever imagine. I went there for a complementary brake ckeck up today, but the manager said that i need an oil change mandatory to get that service. Then I show him the coupon, then he said, we dont have time for that and need an appointment, where on coupon it was never mentioned that oil change in mandatory. Then I noticed there were not a single vehicle inside or outside of the auto center and they have 1 hour 15 min to close shop. Then I asked him about the rates and quotes for brake service, he got irritated and told me about the rates for rear brake pad change 150$. Then I showed him the coupon of 50% off, he said that wont be available for this unless I go for a full brake service. Again I show him that nothing written on the coupon which indicates that I have to change the entire brake system and go for a life time warranty. And I showed him that there is another coupon for life time warranty brake service which is not only the pads. He became furiate and it seemed he did not like my comment and ask me you are not authorised mechanic and dont know about servicing... I was out of a blue... may be he acted like that because I am an asian... !!
Great service and services. They got my car worked on even with a fully booked reservations, and a half hour earlier then they had projected.
Just walked in after talking to a man on the phone. He explained how the oil and prices work. They were very prompt and explained everything I needed to know without acting annoyed like most places do. I am very glad I stumbled in after never coming before. Will definitely be back!
First time I've ever been here due to the free oil change for Veterans on Veterans Day. The service was EXCELLENT! I will be making this my regular vehicle maint. place from now on!!
Meineke Car Care Center is a US Car Repair based in Fargo, Minnesota. Meineke Car Care Center is located at 3501 13th Ave S, Fargo, ND 58103, USA.
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