Fast forward to the next day - I received a voicemail that said I needed to release consent for them to clean a dress because of the coloring. 6 calls were made over a 36 hour period to try and make this release happen - nobody answers the phone! I finally called and let it ring for 4 fricken minutes until it gave up. Called right back and the annoyed girl (who I probably interrupted her Netflix show in the back) answers and sounded clueless. She said my Suit wasn't there, but a shirt was and that I would have to call the next day (mind you, this is after my two day window).
I brought them a suit to clean. I kinda see what the other reviewers are talking about; the gal sitting in the other room watching TV wasn't the friendliest. I broke the ice somehow and then she seemed ok. That was Tuesday at 2:30 and it was ready by Thursday at 5. I paid $12.20 which was about what I expected. The suit looked good and intact. I docked a star for the hours (8-Noon on Saturday?) and for the less than warm welcome. I'll be going back again, though.
I would give 0 stars but I did get my clothes back. Although not always dry cleaned as requested. Sometimes with a crease in the pants and sometimes without. Like the other reviews mentioned the staff is rude and makes you feel like you are being a burden by interrupting their homework, television, or Netflix show.
Worst Dry cleaning experience I have ever had - I will not go back nor recommend Brennan's cleaners to any of my friends or co-workers.
The Staff there are so rude and incompetent. When I walked in and told the girl this was my first time here I expected at least a smile or a welcome... NOPE. I was told my stuff would be ready in 2 days after 5pm, and I said, would you like to know the starch I prefer? The girl was annoyed and disengaged - she seemed like she had no idea what was going on.
Overall, horrible experience and the suit still came back with wrinkles in it. I can only imagine what will happen with this dress... DO NOT GO TO BRENDAN'S- TAKE YOUR BUSINESS ELSEWHERE TO SAVE YOU TIME, STRESS, AND MONEY!
I get my all my clothed pressed here. I was very nervous to try them because all the reviews are bad but I use them every other week and it's always fine
I don't know who the owners of this business is, but I feel like I am bothering your staff when I bring items in to get cleaned. They are the rudest individuals I have ever met. I hope my clothes I have in there right now don't get ruined, but this is it after receiving the same treatment each time I go there. Once is someone is having a bad day, five times is employees who don't like their job!
Brenan S Dry Cleaning Laundry is a US Laundry based in Fargo, Minnesota. Brenan S Dry Cleaning Laundry is located at 4265 45th St S, Fargo, ND 58104, USA.
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