Awesome place! my dog has been having eye issues we've brought her all the way to the cities, I did some research and seen Dr. Alecia is into learning about the eyes so I gave her a try to save me a trip and also time since the ophthalmologist only comes once a month. She was great and very good at explaining things! Will definitely go back, and be doing follow up with her!
The staff at Prairie Winds are nothing short of amazing. I have been using them for our cats Mr. Cuddles and Bailey since we adopted them. When Bailey got sick, we took him into Dr. Alicia and her staff who walked us through every test result, every procedure, and every piece of what they were doing for our cat. They allowed us to drop him off before we went to work to fit him in during the day as well. They were always kind when we would call with questions about Bailey's care or about new symptoms we were seeing. When the day came that we knew Bailey would need to be put to sleep, they brought us in for Urgent Care (it was a Saturday) and the staff and vet who were working were in communication with Dr. Alicia who wasn't working about care options. They were extremely kind and professional with putting our beautiful Bailey to sleep and gave us the time we needed to say our goodbyes. A few weeks after, we received a card in the mail that everyone had signed and wrote messages in and postcards with Bailey's pawprints. It was a beautiful gesture. We are eternally grateful to Dr. Alicia and the staff at Prairie Winds for getting us through our tough time and giving Bailey the best care possible!
I was hoping that I found something special with this place, especially after reading some positive reviews. Well, I should know better, just another uncaring vet and clinic. I arrived and waited a good 15 minutes Beyond appointment time. Vet came in, looked here there, I explained I am looking for someone to team up with me for reproductive health of my dog. Was promised a call back from "Dr. Alicia" the next week as she was out for the rest of the week. Was told she is the specialist regarding this topic. Two weeks later I receive a call back from the vet I saw "Dr. Kate" she was very cold, bluntly told me although Dr. Alicia does work with reproduction she's not seeing any more patients. Basically told me to transfer my records. Not only that she took the initiative to go ahead and email my records to me before she called to get me out faster. I don't even get it, I was very pleasant and nice. Feeling very confused and hurt.
I am hating the New Pricing Schedule We have always liked the staff. However after calling in and trying to set up an appointment for our cat, I was given 3 different prices. They gave me one price for over two weeks out and another for the next week after I called. I was told another for that week. Then I had an option of coming in that day for urgent care. Each was considerably more. If you have an opening, why should I pay extra to be seen? I understand if I utilized urgent care to pay more. I emailed them and asked about it and mentioned I was considering moving to another vet. They didn't give me any answers, just told me how to go about moving to another vet if I wanted. It didn't seem like they cared how I felt as a customer. I didn't even deserve an answer. I got the feeling like if you don't like it go somewhere else.
Very good experience here. The staff are friendly and helpful. Will certainly do business with them in the future
Prairie Winds Veterinary Center is a US Veterinary Care based in Fargo, Minnesota. Prairie Winds Veterinary Center is located at 5370 51st Ave S, Fargo, ND 58104, USA.
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