Do not ever go to this roadside dump. Rudest staff of any UPS I’ve ever experienced. Sad.
I can't for some sad reason give them zero stars. But their drivers should sadly be at least intelligent enough to actually try and look and see if a customer is actually home or not before they mark their customer as "not home" I actually watched their truck drive past my home this afternoon while I was outside AT MY FRONT DOOR. He didn't even bother to quickly slap a "sorry we missed you " sticker on my door and run away without knocking like we have dealt with in the past. ( I'm praying it's not the same driver but can't be certain one would hope that that guy would have been fired but seems that ups doesn't give a damn).
The guy just delivered something to my house I told him go to front door rolled his eyes and got pissy about it then peeled out of my driveway and just rude this company needs to find better people
Update: A young man (evening manager) came to desk to sort things out and remedied the situation with the front desk woman who needs to find a different job that doesn’t involve working with customers. Got my package after waiting for 20 minutes. Still hard to believe you can’t go to UPS and pick up a package considering that’s what they do, handle packages for customers. They have a “hold for pick up” sign right in front of the desk, yet they say they really don’t do “hold for pick up.” What does that mean? Unbelievable.
Stay away from UPS if you can help it. They tried to deliver a package to us twice, during the day, which I then adjusted to me picking it up in town (1 hr roundtrip). 30 min after I picked up said package, both my husband and I receive a call from a restricted number, with a UPS supervisor claiming his driver had just tried to deliver packages to us for the third time and they now will send them back. The slips we had only had the one package on them, that I just picked up. Now I have to be on hold for 80 minutes to speak with a supervisor, apparently they can't call me back, I have to wait on the phone for 80 min. Another option is to pay $5 per package to reroute it to a pick up station that's only 30 minutes away from our house, as opposed to 45 min away for the one where the packages are now. #UPS #UPShorrorstories
Be aware this is a delivery hub where you can drop off packages. It is not a full service center. If you need to hold a package for pickup it is great but it is not a UPS Store.
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